Two police officers stand in the snow on a rural Northwestern Ontario road at sunset, with power lines and open fields in the background. Both wear dark uniforms and jackets, looking at the camera—guardians of safety in this remote region.

ConnectedOfficer®

Law enforcement officers need secure, reliable access to operational systems from the field. ConnectedOfficer® is FSET’s patented program that binds digital certificate authentication to a specific hardware device — ensuring that access credentials cannot be used on any other machine, even if stolen or compromised. Deployed across Canadian police services and aligned with RCMP National Police Services Net Policy, ConnectedOfficer® provides the security assurance that law enforcement IT requires.

How it works

Traditional certificate-based authentication ties credentials to a user account. ConnectedOfficer® goes further — binding the certificate to the physical hardware of a specific enrolled device. The result: even if an officer’s credentials are intercepted or a device is lost, the certificate cannot authenticate from any other machine. The program is purpose-built for Samsung DeX deployments, enabling officers to use a single mobile device as both a field tool and a full desktop environment at their workstation — without compromising network security posture.

A vehicle’s front seat interior serves as a mobile office setup, featuring a mounted laptop displaying an email screen—ideal for municipal government professionals or teams using managed IT services on the go.

Managed Deployment

FSET manages the full ConnectedOfficer® deployment lifecycle — from device enrolment and certificate issuance through ongoing management, renewal, and decommissioning. Deployment leverages Samsung Knox Mobile Enrolment (KME) for zero-touch device provisioning and Microsoft Intune for ongoing MDM policy enforcement, ensuring enrolled devices meet security policy requirements before entering service. ConnectedOfficer® is currently deployed across multiple Canadian police services, managed under ISO 27001:2022 certified processes.

Active deployments include:

Victoria Beach Police Service in Manitoba
Victoria Beach Police Service officer in uniform on a Lake Manitoba shoreline, featured in FSET's ConnectedOfficer® promotional video showcasing managed IT services and the Private Community Cloud for Law Enforcement (PCCLE).
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