Privacy Policy

Introduction

FSET Inc (“FSET,” “we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information, and how you can contact us with questions or requests. It applies to how we collect personal information generally, including our website at https://fset.inc (the “Site”), phone calls, email, and in-person conversations.

This Policy is guided by the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy law.

What This Policy Covers

This Policy covers personal information FSET collects directly from you, for example when you contact us, ask about our services, or apply for a job.

It does not cover personal information FSET may handle on behalf of a client organization under a service agreement. In that case, the client’s own privacy policy applies. If you are not sure which situation applies to you, please contact us. We can talk it through.

Who Is Accountable

FSET’s Privacy Officer is accountable for our compliance with this Policy and with PIPEDA. You can direct questions, concerns, or requests about your personal information to:

What Personal Information We Collect

You may interact with FSET by visiting our Site, calling us, emailing us, or meeting with our team. When you do, we may collect personal information such as your name, email address, phone number, organization name, and any information you choose to share with us directly. When you visit our Site, we also automatically collect some technical information, such as IP address and browsing activity, through cookies.

Why We Collect It

We collect personal information for the following purposes:

• To respond to your inquiries and requests.
• To evaluate career applications and communicate with applicants.
• To operate and secure our business and our Site.
• To meet legal, regulatory, and contractual obligations.

We do not use personal information for other purposes without telling you. An exception applies only with your consent, or as permitted or required by law.

Consent

By sharing personal information with FSET, you consent to its collection, use, and disclosure as described in this Policy. You may withdraw consent at any time by contacting us using the details in Section 3. Withdrawing consent may be subject to legal or contractual restrictions and reasonable notice.

How We Use and Disclose Your Information

We may share personal information with third-party service providers who help us run our business and our Site. Examples include hosting providers and email delivery providers. These providers are permitted to use personal information only to provide their services to us. We do not sell personal information. We may disclose personal information where required by law.

Cookies

Our Site uses cookies to help it function and to understand how visitors use it, including analytics and marketing cookies. When you first visit fset.inc, you can accept or customize your cookie preferences, and you can update your choices at any time using the Cookie Preferences link in our footer. For a full list of the cookies we use, what each one does, and how to manage them, see our Cookies Policy.

If you access our client portal, you will leave fset.inc and be directed to a separate, secure platform operated by our portal provider. That platform may set its own cookies to keep you logged in and support its functionality. Its cookie practices are covered by our portal provider’s own privacy and cookie disclosures, not by this Policy or our Cookies Policy.

Access and Correction

You may request access to the personal information we hold about you. You may also ask us to correct inaccurate or incomplete information. Contact us using the details in Section 3, and we will respond within a reasonable time.

Questions and Complaints

If you have a question or concern about how we handle your personal information, please contact our Privacy Officer using the details in Section 3. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to This Policy

We may update this Policy as our practices evolve. The version date at the top of this page indicates when it was last revised.