MUNICIPALITIES

STRENGTHEN YOUR TECHNOLOGY INFRASTRUCTURE

Municipal governments face unique challenges that require specialized IT solutions. From implementing mobile technology and enhancing operational efficiency to ensuring the highest standards of cybersecurity, FSET can help keep your municipality running smoothly.

MOBILITYFIRST

In today’s fast-paced world, mobility is not just an advantage; it’s a necessity. Municipal employees often need to work remotely and on the go, making reliable mobile connectivity crucial for their productivity. FSET’s MobilityFirst strategy for frontline staff gives municipal workers secure mobile access to critical systems and data. By prioritizing mobile technology, we equip municipalities to serve their communities more effectively.

MUNICIPAL LAW ENFORCEMENT

Our flagship MobilityFirst™ solution, ConnectedOfficer™ enables law enforcement officers to access vital information and systems while in the field. ConnectedOfficer™ enhances situational awareness, improves communication, and streamlines reporting processes. Ensuring that law enforcement personnel are more informed, efficient, and responsive. By equipping officers with secure and immediate access to data, we empower them to make better decisions, respond more quickly to incidents, and ultimately enhance the safety and security of the communities they serve.

MANAGED SERVICES

The backbone of any municipality is its IT infrastructure, which must run like clockwork to support a wide array of public services. FSET’s managed services are designed to take the burden of IT management off the shoulders of municipal staff, allowing them to focus on their core responsibilities.

From proactive monitoring and maintenance to issue resolution and strategic IT planning, our comprehensive managed services ensure that municipal IT systems are reliable, efficient, and aligned with the evolving needs of the community. With FSET as your IT partner, you have a dedicated team of technology experts.

VIRTUAL CIO

FSET’s virtual CIO service offers municipalities the strategic leadership and technological foresight of a Chief Information Officer on an outsourced, flexible basis. This service is designed to bridge the gap for municipalities that need executive-level IT guidance without the overhead of a full-time position. From technology roadmaps and policy development to governance frameworks and digital transformation initiatives. A virtual CIO can help provide the strategic direction necessary to leverage technology for improved service delivery, operational efficiency, and community engagement.

CYBER INSURANCE READINESS

Cyber insurance has become a critical component of a comprehensive risk management strategy, but securing affordable coverage can be challenging. FSET guides municipalities through the complex landscape of cyber insurance readiness. By conducting a simple but thorough risk assessment, we can begin to enhance your municipality’s security posture and in turn streamline the process of obtaining and maintaining cyber insurance.

In one Ontario city, our tool identified 35 critical risks directly impacting the city’s ability to get crucial cyber insurance. Within weeks, our team reduced the city’s critical risks to zero.

SECURITY AWARENESS TRAINING (SAT)

FSET’s Security Awareness Training (SAT) program is an essential component of our cybersecurity offerings for municipalities. Recognizing that the human element is often the weakest link in the security chain, our SAT program is designed to educate and empower municipal employees with the knowledge and skills to recognize and respond to cybersecurity threats. Through interactive training sessions, simulated phishing exercises, and continuous learning modules, we can create a culture of cybersecurity awareness among your municipal staff.

STARLINK

We believe every corner of every community should have fast and reliable internet connectivity. We leverage innovative solutions like Starlink to provide high-speed internet access to even the most remote areas. This satellite internet service by SpaceX can revolutionize how rural municipal services are delivered, enabling everything from remote education and telemedicine to enhanced emergency services. Universal internet access is a form of inclusivity through digital equity.

FSET has installed more than 4500 Starlink terminals within 110 rural municipalities and remote indigenous communities and counting. See a few of our most rewarding community stories.

A PROUD MISA PARTNER

FSET is a proud national partner of the Municipal Information Systems Association (MISA.) Our participation in the MISA NPP shows our commitment to enhancing municipalities through the power of secure technology. Contact us to start the journey.