CRN MSP 500
The CRN MSP 500 is an annual ranking by CRN — one of North America’s leading technology industry publications — recognising the most capable and innovative managed service providers on the continent. Inclusion on the list signals operational maturity, technical depth, and a track record of client service that independent analysts associate with top-tier MSPs.
Quick Facts
OVERVIEW
CRN is published by The Channel Company and is considered one of the most authoritative sources of information on the IT channel across North America. The MSP 500 is an annual list identifying managed service providers that demonstrate leadership in delivering technology-as-a-service with measurable client outcomes.
For organisations evaluating IT partners, the CRN MSP 500 provides independently verified evidence of standing in the MSP market — one that requires consistent client results, service capability, and operational depth to maintain from year to year.
FSET’s placement on the CRN MSP 500 reflects the same operational standard that governs service delivery to law enforcement, healthcare, and municipal clients across Canada.
RECOGNITION CRITERIA
Operational Maturity
Recognised MSPs demonstrate structured, repeatable service delivery processes and the operational infrastructure required to support enterprise-grade client environments.
Technical Depth
Candidates must demonstrate proficiency across multiple technology disciplines including security, cloud, networking, and managed services — not a single service line.
Client Track Record
Sustained client satisfaction and retention are core selection factors — the recognition reflects real-world delivery performance, not self-reported capabilities.
Annual Evaluation
The CRN MSP 500 is re-evaluated annually. Continued inclusion requires sustained performance, ensuring the recognition reflects current rather than historical capability.
