Client support
Your satisfaction and success are our top priorities, and we’re here to help troubleshoot your concerns.
OFFICE HOURS
Monday – Friday | 8:30-4:30pm CST
SUPPORT HOURS
Monday – Friday | 8am-6pm CST
On Call: 7-Days a Week | 8am- 11pm CST
HOLIDAY CLOSURES
- New Year’s Day
- Family Day
- Good Friday
- Easter Monday
- Victoria Day
- Canada Day
- August Civic
- Labour Day
- National Day for Truth
& Reconciliation - Thanksgiving Day
- Christmas Eve (half day)
- Christmas Day
- Boxing Day
- New Year’s Eve (half day)
*Should a holiday fall on a weekend, FSET will observe the following Monday (and Tuesday if applicable) off for full days, and the Friday afternoon off for half days.
Working with FSET
Our dedicated support team is here to ensure that you receive the assistance and guidance you need, precisely when you need it. Whether you have a technical issue that requires immediate attention or you’re seeking guidance on optimizing our solutions for your specific needs, our team is just a click away.
To connect with us, login to the client portal to view tickets, report an incident, or submit a service request.
